• Christchurch – Canterbury Health Laboratory
• Fixed Term part-time position working 24 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the role

We are seeking a dedicated and proactive individual to join our team as a Client Services Support and Courier from 25 January to 28 May 2027 to cover a parental leave absence.

In this role, your primary focus will be to assist our teams in providing exceptional service to our valued clients.

Key Responsibilities:

• Provide a high-quality service to clients, ensuring their needs and expectations are met or exceeded.
• Maintain general housekeeping duties to ensure a clean and organized work environment.
• Support the logistics operations, including managing inventory and coordinating transportation of goods.
• Provide support to the Site Coordinator, including covering their duties during their absence.
• Safely uplift specimens or other materials for the laboratory or other Te Whatu Ora services as required.
• Deliver reports, documentation, and supplies to clients in a timely and efficient manner, following specific instructions.
• Adhere to safety programs and procedures to maintain a secure working environment.
• Communicate accurate and timely information to the Client Services Lead to ensure effective coordination and smooth operations.
• Familiarize yourself with and strictly comply with Te Whatu Ora health and safety policies and procedures.
• Undertake any other reasonable duties as directed by the Client Services Lead or Site Coordinator.

About you

Skills and experience

• Valid driver's license with a clean driving record.
• Previous experience in a client-facing role or customer service environment is preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer skills for documentation and communication purposes.
• Familiarity with health and safety protocols and procedures is desirable.
• Physical fitness to handle the transportation of specimens and other materials.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.