• West Coast – Westport and surrounds
• Permanent full-time position working 40 hours per week

Health New Zealand is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

Make a real difference in people's lives

Are you caring, reliable and passionate about helping people live fulfilling lives in their own homes and communities?

We are looking for Support Workers to join our team and play an important role in supporting people to live well, age well and experience a respectful end of life within their own communities.

Working under the direction of a Registered Health Professional, you will provide safe, high-quality and culturally respectful support that promotes dignity, independence and wellbeing.

Every day will be different. You will work alongside clients to support their individual needs, encourage participation in everyday activities and help them remain as independent and active as possible.

About the role

As a Support Worker, you will:

• Provide compassionate, respectful and culturally safe support that enhances dignity and mana.
• Support clients to remain independent and actively involved in their own care.
• Encourage participation in everyday activities that promote wellbeing, confidence and independence.
• Follow individual care plans, organisational policies and procedures to ensure safe and consistent support.
• Work under the direction of Registered Health Professionals and as part of a wider care team.
• Build positive and respectful relationships with clients, whānau and colleagues.
• Support people to remain connected with their communities and maintain their quality of life.
• Recognise and respond appropriately to changes in a client's needs and wellbeing.
• Contribute to an inclusive and responsive service that meets the needs of the communities we serve.
• Use technology effectively for communication, documentation and service administration.
• Participate in ongoing training and skills development, working towards the full extent of your scope of practice.
• Undertake other reasonable duties as agreed with your manager.

Supporting better outcomes

Our Support Workers play an important role in improving access to services and achieving positive outcomes for the people and communities we serve.

You will contribute by:

• Identifying barriers that may affect a person's ability to access or engage with services.
• Sharing your observations and insights with the wider care team.
• Supporting inclusive, responsive and person-centred service delivery.
• Looking for practical ways to improve the experience and outcomes of the people you support.

About you

We are looking for people who genuinely care about others and take pride in making a positive difference.

You will be:

• Empathetic and compassionate.
• Reliable and dependable, with a strong commitment to the people you support.
• Passionate about helping people live meaningful and fulfilling lives in their communities.
• Respectful of individual choices, beliefs, culture and circumstances.
• Committed to cultural safety, dignity and mana-enhancing care.
• Comfortable working independently while also being part of a wider healthcare team.
• Able to communicate effectively with clients, whānau, health professionals and colleagues.
• Willing to learn, develop your skills and embrace new ways of working.

What you'll need

Essential:

• New Zealand Certificate in Health and Wellbeing (Level 2), or a willingness to undertake this qualification with our support, with opportunities to progress to Level 3 and potentially Level 4.
• A current full New Zealand driver's licence.
• Competence using Microsoft applications and similar computer systems.
• A commitment to providing safe, respectful and person-centred support.

It would be an advantage if you have:

• Previous experience as a Support Worker, Healthcare Assistant, Caregiver or similar role.
• Experience working in a community, hospital, aged residential care or other healthcare setting.
• Experience supporting people with complex or changing needs.

Why join us?

This is more than a support role — it's an opportunity to make a genuine difference in someone's everyday life.

Whether you're helping someone maintain their independence, supporting them to stay connected with their community or simply being there when they need a helping hand, your contribution matters.

If you're caring, dependable and passionate about supporting people to live well and with dignity, we'd love to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online career’s portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.